Personal development

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General

Making the Most of Meetings

Anyone involved in meetings, explore best practice when planning, chairing and/or taking part in meetings. You will evaluate your current meetings and identify ways of improving them and ensuring they are more efficient and cost-effective.

1 day

  • London 24 September 13
  • Learn moreon "Making the Most of Meetings"

    Fees

    Band A £161.00

    Band B £266.00

    Band C £400.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Interpersonal & communication skills

    Becoming an Assertive Professional

    This course provides the necessary tools to enhance assertiveness skills, confidence and improve communication. Practice assertiveness techniques relevant to your own work situation.

    1 day

  • London 18 June 13
  • London 04 November 13
  • Learn moreon "Becoming an Assertive Professional"

    Fees

    Band A £211.00

    Band B £316.00

    Band C £416.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Emotional Intelligence – Advancing your Interpersonal skills

    Deepen your understanding of how you relate to yourself and others so you develop more effective working relationships. Understand the importance of dealing with emotions and your unhelpful habitual responses.

    Fees

    Band A £222.00

    Band B £333.00

    Band C £427.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Negotiation Skills

    This day will provide a structured approach to negotiations, so you can conduct them with confidence and achieve better ‘all win’ outcomes based on exploring interests and needs of both parties.

    1 day

  • London 03 December 13
  • Learn moreon "Negotiation Skills"

    Fees

    Band A £200.00

    Band B £311.00

    Band C £405.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Selling from the Heart

    For those who are not ‘salespeople’ but whose job is to promote their organisation. Selling will become an activity to feel really good about, with tips to create confidence and commitment for building longer relationships.

    1 day

  • London 30 September 13
  • Learn moreon "Selling from the Heart"

    Fees

    Band A £165.00

    Band B £275.00

    Band C £375.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Dealing with Difficult Behaviour

    For anyone who manages people and wants to learn how to deal with conflict and ‘difficult behaviour’. Understand what we mean by ‘difficult behaviour’ and develop effective ways of handling it with greater confidence.

    1 day

  • London 25 September 13
  • Learn moreon "Dealing with Difficult Behaviour"

    Fees

    Band A £222.00

    Band B £333.00

    Band C £427.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Communicating to Influence

    Explore ‘what makes people tick’ and identify techniques for influencing others positively. Practise the ‘best approach’ to appeal to others’ styles and ways to give a clear and effective message.

    1 day

  • London 25 June 13
  • London 16 October 13
  • Learn moreon "Communicating to Influence"

    Fees

    Band A £216.00

    Band B £333.00

    Band C £438.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Meetings

    Minute Taking Skills

    For anyone who has to take minutes at formal or informal meetings. It will provide the necessary skills to take accurate and relevant notes and translate them into professional minutes with ease and confidence.

    1 day

  • London 20 May 13
  • London 11 December 13
  • Learn moreon "Minute Taking Skills"

    Fees

    Band A £211.00

    Band B £316.00

    Band C £427.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Presentations

    Speak with Impact - In-depth Presentation Skills

    For those who have some experience of presentations and want to take their skills to a higher level. Practise with an expert and learn how to impact your audience, handle questions and speak with conviction.

    Fees

    Band A £366.00

    Band B £566.00

    Band C £722.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Essentials of Presentation Skills

    For those with little experience of presenting to an audience. Provides the essential tips to succeed, a proven process for preparation and delivery, and the chance to practise and receive feedback.

    1 day

  • London 01 August 13
  • London 05 December 13
  • Learn moreon "Essentials of Presentation Skills"

    Fees

    Band A £211.00

    Band B £322.00

    Band C £427.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    The Complete Conference Speaker

    Develop the skills to speak powerfully at conferences and take advantage of the opportunity to develop your material.

    1 day

  • London 28 November 13
  • Learn moreon "The Complete Conference Speaker"

    Fees

    Band A £161.00

    Band B £266.00

    Band C £400.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Self management

    Improving Your Time Management

    Managing the pressure of multiple tasks and deadlines is tough. If you feel constantly behind or disorganised, then this course will help you deal with procrastination and time stealers and give you tools to get on top.

    1 day

  • London 04 June 13
  • London 11 December 13
  • Learn moreon "Improving Your Time Management"

    Fees

    Band A £211.00

    Band B £316.00

    Band C £422.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Achieve - How to be Your Best

    For anyone who wants to be their best, this course will cover a range of tools, techniques and skills to help you achieve this. Teh course will cover goal setting, stress management, rapport building, dealing with innovation and change.

    1 day

  • London 12 September 13
  • Learn moreon "Achieve - How to be Your Best"

    Fees

    Band A £161.00

    Band B £266.00

    Band C £400.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Writing skills

    Grammar Made Easy

    Gain the confidence to use language correctly in any kind of document, presentation or speech. Avoid the common pitfalls and take away the confusion of grammatical errors. Answers all your questions on everyday grammar.

    1 day

  • London 08 July 13
  • London 20 November 13
  • Learn moreon "Grammar Made Easy"

    Fees

    Band A £161.00

    Band B £266.00

    Band C £400.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

    Report Writing Made Easy

    Write clear, concise, and useful reports - an essential skill for successful reporting at work. You will cover the key stages of planning, writing and editing and gain confidence and strength in your writing ability.

    1 day

  • London 20 June 13
  • London 30 September 13
  • Learn moreon "Report Writing Made Easy"

    Fees

    Band A £211.00

    Band B £322.00

    Band C £422.00

    [Price Bands]

    Band A: Voluntary and community organisations with a turnover of up to £500,000.

    Band B: Voluntary and community organisations with a turnover of over £500,000.

    Band C: Statutory and commercial organisations.

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