Communicating to Influence

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Details

Explore ‘what makes people tick’ and identify techniques for influencing others positively. Practise the ‘best approach’ to appeal to others’ styles and ways to give a clear and effective message.

Description

Explore ‘what makes people tick’ and identify techniques for influencing others positively. Practise the ‘best approach’ to appeal to others’ styles and ways to give a clear and effective message.

Duration: 1 day
Book Included: The Pleasure and the Pain

Aims

For participants to explore ‘what makes people tick’ and identify techniques for influencing others positively.

For

Anyone who wishes to develop their skills in influencing and persuading others.

Learning Outcomes

- Identify ‘what makes people tick’
- Explore the ‘best approach’ to appeal to others’ styles and ways to give a clear and effective message
- Identify how to overcome barriers to listening and ways to appear confident when communicating
- Explore what causes conflict and how to ensure win/win
- Consider imagery, language and approach when influencing others

Content

- Influencing/motivating factors
- Communication styles and behaviour
- The 5 E’s of listening
- Building rapport and communicating the message
- Self presentation and handling conflict

'An excellent, well delivered course that met my learning objectives exactly.' - Steven Trevellion, Porch Light


Venues and Dates

London

Charity Centre, Directory of Social Change, 24 Stephenson Way, London, NW1 2DP

  • 20 May 14 

London

Charity Centre, Directory of Social Change, 24 Stephenson Way, London, NW1 2DP

  • 30 September 14 

Fees

Band A £195.00

Band B £300.00

Band C £395.00

[Price Bands]

Band A: Voluntary and community organisations with a turnover of up to £500,000.

Band B: Voluntary and community organisations with a turnover of over £500,000.

Band C: Statutory and commercial organisations.


You can also:
Book by post / fax





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