The Pleasure and the Pain

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by Debra Allcock Tyler

Part of the The essential Management set

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Description

You can choose your friends... but not your colleagues.

There is nothing so essential and yet so challenging as working with other people, yet most of us learn the key to it the hard way – through trial and error.

How do you win colleagues over, motivate people, overcome
prejudices and assumptions and interact successfully at all levels in
your organisation? Answer: by knowing the secrets of what makes people tick…

Debra Allcock Tyler has consolidated years of study and experience
into a fascinating digest of facts, theories and practical advice, unlocking these secrets and helping you turn the sometimes painful process of working with people into a real pleasure!

Each chapter includes: practical advice and exercises; proven theories and human stories; outcomes to expect.

"Debra Allcock Tyler has tackled a huge subject with real professionalism" - Lindsay Boswell, Chief Executive, Institute of Fundraising