Personal development
Take time out to reflect, gain perspective and to find practical ways to manage yourself, your work and your relationships. From working wherever you are to minute taking, from chairing and presenting virtual meetings to diversity and unconscious bias - we've got all the personal development resources you need.
In this section:
We have more communication tools at our fingertips than ever before and finding the right tool for the right message can be difficult. How you use emails will impact the effectiveness of your communication.
Mastering Your Inbox - Online course on Tuesday 2 November
Personal development features and articles
Personal development training
Zoom
What makes people tick? Answer that, and you’ll know how to influence them – a vital skill when it comes...
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For staff at all levels, learn the fundamentals of time management to make you more productive, more effective and more...
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Learn how to effectively develop and deliver an appraisal process within your organisation.
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Look at how modern customer service teams operate and how individuals should behave when handling conversations with beneficiaries.
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Personal development books
Practical Project Management for voluntary organisations
With so many elements to consider in project management, it is easy for things to...
It’s a Battle on the Board
Wouldn't charity governance be so much easier if it wasn't for all of your fellow...
It's Murder in Management
There will be days when you feel like murdering your bosses, your team or your...
Speed Read: Writing for Work
Whatever your charity role, writing memos, letters, minutes and even weighty reports is likely to...
Speed Read: Training Skills
Do you have the training skills to effectively pass on your specialist knowledge and techniques?
Speed Read: Time Management
Do you never seem to have enough time? Are you struggling to meet deadlines, working...
