Personal development

Communicating to Influence

What makes people tick? Answer that, and you’ll know how to influence them – a vital skill when it comes to getting what you need from staff and supporters.

This course date is no longer available.

One day course

Book included: The Pleasure and the Pain

Come to this course to explore what makes people tick, how to appeal to others’ communication styles and ways to give a clear and effective message that raises your chances of influence.

Who should sign up?

Anyone who wants to develop their skills in influencing and persuading others.

What will I get out of it?

  • Identify ‘what makes people tick’.
  • Explore the ‘best approach’ to appeal to others’ styles and ways to give a clear and effective message.
  • Identify how to overcome barriers to listening and ways to appear confident when communicating.
  • Explore what causes conflict and how to ensure win/win.
  • Consider imagery, language and approach when influencing others.

What will it cover?

  • Influencing/motivating factors
  • Communication styles and behaviour
  • The five Es of listening
  • Building rapport and communicating the message
  • Self-presentation and handling conflict

What do people say about this course:

“An excellent, well delivered course that met my learning objectives exactly.”

Steven Trevellion, Porch Light

Trainer: Eileen Browne

This date is no longer available, please see other dates below. Join the waiting list

Training schedule

One day course 10.00-16.3022 Nov 2019

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