Minute Taking Skills - Online course

Half day online course

Online courses take place via Zoom and include a brief refreshment break.

Digital book (pdf) included: Key Guides: Minute Taking

Why come? 

Minute taking can feel daunting. Meetings can be fast, messy and hard to follow, and the minute taker is often left trying to make sense of it all. This course shows why the role matters and gives practical ways to make the task manageable, from preparing with the Chair, to taking clear notes in the meeting, to producing readable minutes afterwards. We also introduce safe and sensible ways to use AI to support your work, so you stay in control, protect confidentiality and save time without losing quality. 

Who should attend? 

Anyone who takes minutes at formal or informal meetings, whether a complete beginner or someone with some experience. 

Outcomes 

• Understand the legal and practical purpose of minutes.
• Know what information to record and listen for what is relevant and important during the meeting.
• Use a simple framework to make note-taking and write up easier.
• Work well with the Chair, so meetings are more effective.
• Write minutes in a style and tone that suit their purpose.
• Identify where AI can help at each stage, from agenda prep to note structuring and draft minutes.
• Use AI tools safely, including privacy, consent, and confidentiality. 

What will it cover? 

• The purpose of minutes and the roles of the Chair and Minute Taker.
• Preparing with the Chair, agenda planning and action tracking.
• Listening skills and techniques for taking relevant, accurate notes.
• Layout and presentation options for clear, accessible minutes.
• Writing up, checking and editing minutes.
• Where AI fits, benefits and limits, staying human in the loop. 

Trainer: Chrissie Wright, DSC Associate

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