An in-depth exploration of good practice in managementRead more →
Look at how modern customer service teams operate and how individuals should behave when handling conversations with beneficiaries.Read more →
thestudio, 7 Cannon Street, Birmingham, B2 5EP
Are you new to project management? This course offers you the basics of planning, executing, managing and keeping track of...Read more →
Learn what meetings are effective meetings and how different communication channels can be used.Read more →
Well written processes allow for clear delegation of even the most challenging jobs and are essential to the continued success...Read more →
In this course you will learn how to induct new staff and say goodbye to old staff in an effective...Read more →
Pick yourself up, dust yourself down and move forwards with increased confidence.
Give your staff a voice and boost the quality of your organisation's communications.
Do you know the research and theory behind the practice of good fundraising? If not,...
With so many elements to consider in project management, it is easy for things to...
Best sellerWouldn't charity governance be so much easier if it wasn't for all of your fellow...
Best sellerHow do you make the most of the volunteers who give their time to your...